Hi, I am Ryan Stephens, Owner/ Operator of Metal Arc Designs. We are not a huge company, just a small business in a small town. I have worked in the metal industry since a young boy. On top of custom decor, I also run a welding business, sell steel buildings, storage buildings, have a retail location, raise two beautiful kids, and face the day to day challenges that life can bring. With that said, I promise when you place an order with Metal Arc Designs, I will do my best to get the order done in a timely manner and make it as flawless as possible. If you are not happy with your order, you may contact me directly.